Important Guest Information

Guest Portal

For important information regarding your vacation home please visit the guest portal.

After-Hours Information

For true emergencies during after hours, please call 910-458-4444, select option 9. All other calls and messages will be returned during the following business day.

Trouble Shooting Wi-Fi

Is your wifi not working? Please follow these troubleshooting instructions to correct the issue:   
1. Unplug the router for one minute.   
2. Plug the router back in.  
3. Use your device to find the Network.   
4. If your device isn’t finding the Network, try another device. 
5. If you still are not able to locate the Network, please email propertyservices@carolinabeachrealty.net.

Check Out Instructions

We are sad to see you go, but hope that you enjoyed your stay! Checkout is at 10am and is strictly enforced. When you leave you can automatically checkout by texting us the word ‘checkout’. Please remember to strip the beds of linens (not mattress pads) and pile in one area, load and run the dishwasher, and take out the trash. We will handle the rest! We hope to see you again soon and safe travels home!

Dogs on the Beach

Carolina Beach: All dogs are required to be on a leash at all times. April 1st through September 30th, dogs are allowed on the beach during restricted hours BEFORE 9:00 a.m. and AFTER 5:00 p.m. Dogs are not allowed on the beach between 9AM-5PM. October 1st through March 31st,dogs are allowed on the beach during all hours.

Kure Beach: You may walk your leashed dog on the Kure Beach strand from October 1st to March 31st. However, it is unlawful for any person to have or allow their dog to be upon the beach strand of Kure Beach during the period of April 1st through September 30th of each year

Local Parking

Carolina Beach Parking: Parking in Carolina Beach. The Town of Carolina Beach offers multiple public parking options to visitors and residents. Town-operated parking is open year round and paid parking is enforced March 1st – October 31st from 9AM – 8PM and November 1st – December 31st from 9AM – 5PM.Kure Beach Parking: Visitors may pay for parking by using a pay station, following the pay by phone or text by phone options on signage throughout town, or visiting the Premium Parking website. Parking is enforced March 15 – September 30 from 8 a.m. to 6 p.m. Parking rates are $5 per hour.