Frequently Asked Questions

What is your payment policy? 

We require 50% of the total rental amount be paid within 10 days of making your reservation.  The balance of your total reservation cost is due 30 days prior to your check in day.  If you make your reservation 30 days prior to check in, we require that payment be made in full via MasterCard or Visa.

 

What is your cancellation policy?

Carolina Beach Realty does not refund any money paid towards your rental in the event of a cancelation.  We do, however, offer Trip Interruption Insurance through CSA Travel. The cost of the Trip Interruption Insurance is 6.95% of the total cost of the trip.  Please remember that in order to receive compensation through CSA, your reason for cancelling must be a covered cause under the CSA Plan.  

If you are forced to cancel your reservation (for any reason) and you are not covered by CSA, Carolina Beach Realty will put the property you have rented back on the available rental market and if we are successful in re-renting the property for the same dates, we will refund you any monies paid for the dates that the property was re-rented, minus $100 cancelation fee.

 

Do you allow Pets?

We do have numerous "Pet Friendly" properties and these properties are advertised as such on the specific property page(s).  There is a pet fee associated with the properties as well.

 

Are pets allowed on the beach?

Carolina Beach and Kure Beach have different restrictions regarding pets (dogs) on the beach.  The rules are as follows:

Carolina Beach - Dogs are only permitted on the beach before 9am and after 5pm April 1-September 30. During the times that dogs "are" allowed on the beach, they must remain on a leash at all times and the owner must pick up after their dogs. Owners must have the means by which to pick up after their dogs as well.  This is subject to change at the town's digression. 
Kure Beach - Dogs are not allowed on the beach between April 1 - September 30.  During the times that dogs "are" allowed on the beach, they must remain on a leash at all times and the owner must pick up after their dogs.  Owners must have the means by which to pick up after their dogs as well. This is subject to change at the town's digression. 
Freeman Park (North End) - Dogs are allowed year round.  They must be on a leash during April 1-September30 and can be off leash between the dates of October 1 - March 31, as long as they remain under voice command. This is subject to change at the town's digression. 

Please be advised that these rules have been applied and are enforced by the local municipalities.  Therefore, changes may occur and can often be located on the municipality websites: http://townofkurebeach.org/ and http://www.carolinabeach.org/

 

Do you have "Wedding Friendly" properties?

No, Carolina Beach Realty does not allow weddings or receptions at any properties under management.